If you are a regular customer of Costco Australia and use their services or products then you may had any problems with their services or could have in the future. some Common Costco Complaints is Crowds, Long checkout lines, Product returns and Customer service.
Here you can find specific information about the Costco complaint number and email. Which allows you to solve your problem or any of your questions?
Complaints department & Head office detail
| Office Website | costco.com.au |
| Costco contcat number | (03) 5316 7223 |
| Costco email address | membercare@costco.com.au |
| Office address | 17-21 Parramatta Rd Lidcombe NSW 2141 |
| Costco head office number | (03) 5316 7223 |
How do I make a complaint to Costco?
If you want to make complaint on costco Australia try these following steps:
Phone: Costco’s customer service phone number is 1-800-727-7678. You can reach them Monday through Friday from 6:00 AM to 4:30 PM PT
Contact the store manager: This is the best way to resolve your complaint quickly and easily. The store manager may be able to resolve the issue right away or escalate it to customer service.
Send an email to Costco: You can send an email to Costco customer service at www.costco.com.au. Please include your name, membership number, contact information, and a detailed description of your complaint.
Costco Hours
| Day | Opening Hours | Closing Hours |
| Monday | 10:00 am | 8:30 pm |
| Tuesday | 10:00 am | 8:30 pm |
| Wednesday | 10:00 am | 8:30 pm |
| Thursday | 10:00 am | 8:30 pm |
| Friday | 10:00 am | 8:30 pm |
| Saturday | 9:30 am | 6:30 pm |
| Sunday | 10:00 pm | 6:00 |
About Costco
Costco Wholesale Australia is a subsidiary of Costco Wholesale Corporation, an American multinational corporation that operates a chain of membership-only warehouse clubs. That was founded in 2003 and opened its first warehouse in Melbourne, Victoria.
The company now operates 12 warehouses across Australia, with plans to expand to 20 by 2025.The company offers a wide variety of products, including groceries, electronics, appliances, furniture, and clothing. They also offers wide rang of services, such as optical, pharmacy, and tire and battery centers.
Faq’s
Q. How long will it take for Costco to resolve my complaint?
Costco will typically try to resolve complaints within 48 hours. But the amount of time it takes for Costco to resolve your complaint will vary depending on the complexity of your complaint.